New Delhi, Aug 28 Global IT solutions major SAP on Tuesday said that it had doubled its customer base in India from 1,000 in August 2006 to 2,000 now. The development assumes significance as it took the company nine years in India to reach the 1,000-customer mark, and only one to double it. “The unprecedented growth that we are seeing from India is one of the best examples of how our 2010 strategy translates into action. Markets like India are at an inflection point when it comes to the adoption of technology by businesses of all shapes and sizes,” said SAP’s chief executive officer (CEO) Henning Kagermann during the first ever SAP executive board meet in India.
Globally, SAP has set for itself a goal of reaching 1 lakh customers by 2010. To achieve this goal, the company is banking on small and mid-size enterprises and emerging markets like India and China. The company also reaffirmed investment of $1 billion in India by 2010. A major portion of this investment will go into expanding the company’s global development and services and support hub in India, SAP Labs.
“SAP Labs India is the largest research and development hub and support presence for us outside Germany. We foresee the Gurgaon centre scaling up significantly in the next few years to enable us meet our goals for India,” said Kagermann. The German company generated about 13% of its total revenue from the Asia-Pacific region, compared to 52% from Europe and 35% from the US in the second quarter ending June. Kagermann, however, agreed that India wouldn't surpass Germany and the US in the foreseeable future, as there was a big difference in their revenues.
SAP also signed an exclusive agreement with Wipro, as part of which, the Indian IT major will become SAP's global services partner and establish a solutions lab in Bangalore.
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